T.P Brake & Muffler is a true family operation. The original owners of TP Brake and Muffler were Charles Tillson and his brother-in-law Larry Polisse. The first location was the Rome shop which started in 1969 with four employees and three lifts. The Utica location opened in 1973 with three employees and four bays. The businesses have been growing ever since; Rome now has twice as many people employed and four lifts plus a front-end alignment machine. The Utica shop has expanded to 13 employees and ten service bays. As family operated business, the people that work there are treated like family. The average employee has been working there for 10 years and some have been at TP for over 40 years. It’s no surprise that the improvements and changes that the current owner, Charles son, Ken Tillson Sr. talks about are things like employee benefits, vacation and personal time, Christmas bonuses and year-end bonuses. It’s easy to see why TP Brake and Muffler has both loyal customers and loyal employees.
What’s in store for the future? Just as Ken took over the business when his dad retired, Ken’s two sons work for him in the Rome shop, so another generation is poised to keep TP Brake in the family. TP is consistently making state-of-the-art improvements to keep up with the requirements of today’s more technically advanced vehicles, and to insure the generations of satisfied customers continues for many years.